Every patient moment. One practice presence.
Calls, booking, messages, payments, video, forms, reviews, recovery, memory, Chair Briefs, and analytics move as one practice presence.
The clinic stays organized. The clinician walks in prepared.
01
Configured
02
Validated
03
Expanded
Live operations
Today’s patient flow
Call summarized
New patient enquiry routed to scheduling.
Payment link sent
Deposit request sent through Relaya Pay.
Video consult ready
Follow-up context attached to patient timeline.
31
open actions
12
patients recovered
4
clinician briefs
Why it feels different
A clinic can have every tool and still feel absent.
Texting, reminders, reviews, payments, phone systems, booking links, and forms are useful. But patients do not experience modules. They experience whether the clinic is present, prepared, and easy to move forward with.
Reachability
Calls, messages, after-hours demand, overflow, routing, summaries, and escalation do not disappear when the desk is busy.
Schedule control
Bookings, confirmations, cancellations, waitlists, open chair time, and provider rules sit inside one coordinated workflow.
Clinician preparation
Patient memory and Chair Briefs turn front-office context into calmer, better-prepared appointments.
The practice presence
From first call to chair to follow-up, every patient interaction stays connected.
Relaya turns scattered touchpoints into a single patient operations system: who called, what they need, what was promised, what is unpaid, what is unresolved, and what the clinician should know before walking in.
08:42
Call summarized
New patient enquiry routed to scheduling.
08:51
Payment link sent
Deposit request sent through Relaya Pay.
09:12
Video consult ready
Follow-up context attached to patient timeline.
09:31
Chair Brief prepared
Clinician sees concern, preference, history, and next action.
Complete surface
Expected capabilities. Composed into one practice presence.
The expected capabilities are here. The difference is how they behave together: one practice presence across the full patient journey.
Communication
SMS, WhatsApp, email, reminders, recalls, review requests, follow-ups, and replies on one timeline.
Relaya Pay
Relaya Pay supports payment links, deposits, balances, payment follow-up, and collection workflows as part of the broader patient journey where configured.
Relaya Video
Relaya Video supports remote patient touchpoints while keeping context connected to scheduling, communication, follow-up, and patient memory.
Forms and intake
Digital intake, medical history, consent, registration, and pre-appointment preparation.
Recovery
No-show follow-up, cancellation recovery, recall, dormant patient reactivation, and unfinished treatment follow-up.
Controls
Audit trails, access controls, privacy tooling, and human escalation.
Chair Brief
Patient prefers WhatsApp, asked about payment options, has unresolved sensitivity concerns, and is due for follow-up.
Prepared for the clinician
The clinician feels the difference before the patient sits down.
Presence becomes preparation: preferences, concerns, missed follow-ups, payment questions, and unresolved next actions become context the team can actually use.
Practice presence should feel designed, not assembled.
See how your clinic could show up across calls, booking, messages, payments, video, forms, reviews, recovery, memory, and analytics.
See Relaya in action